NHS Highland, Crohn’s and Colitis UK and Openbrolly Health are working together on an award winning service. A project was set up in 2013 with the aim to advance quality improvement in IBD care across Scotland and to demonstrate that, through a planned approach to reshaping IBD care, there can be both improved patient centred services and improved use of resources for NHS Boards.
Patients can record daily symptoms, with the information being pulled to a ROC dashboard in the NHS Highland Intranet. Developments in Q4 2016 will see integration with core NHS information systems and a library of accredited information becoming available to patients, with information tailored to their condition. Information received from remote consultations are recorded by the system. Funds raised by the local Crohn’s and Colitis UK Group are being used to create video infographics.
NHS Highland’s IBD team received accolades at national level for innovative care for patients with Crohn’s disease and ulcerative colitis. The learning from this approach is being shared as part of NHS Highland’s work on ‘Transforming Outpatients’ which is responding to patient feedback to improve the quality of patient care.